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We do not just run marketing.
We build your customer acquisition system.

Six services that work as one: the website customers land on, the search and map visibility that sends them there, the social presence that makes them trust you, and the ads that accelerate all of it.

A business owner surrounded by six vendors all talking at once, covering her ears

From searched to chosen

One team, end to end — no more finger-pointing

Philosophy has three ultimate questions: who are you, where do you come from, where are you going? Running a business has one of its own: where do your customers come from? For most owners, marketing has been chopped into pieces — website development from one shop, search optimization from another, ad campaigns from a third, social media management left to a cousin. The orders still do not come, every vendor tells a different story — their part is fine, the problem is next door — and the owner is left with nobody to hold responsible.

Star Web Media untangles all of it and hands you one package:

  1. A trilingual website, so the foundation is right
  2. SEO, so you get found
  3. GEO / AI search optimization, so you get cited
  4. Google ranking, so you get seen
  5. Social media management, so you get remembered
  6. Paid advertising, so the right buyers come to you

Website, search, maps, social, ads — one team owns all of it, so the traffic turns into customers and your numbers go through the roof.

Services

Six services, all aimed at one thing: bringing in traffic and customers

Take them together or start with the one that is holding you back.

How we build

The day we hand over the site, this is already done

Plenty of agencies build the site, then sell you SEO, then sell you an accessibility retrofit. We do not work that way — the following is standard, at no extra charge.

01

Multilingual is what we are good at

English, Chinese and Spanish as three complete versions, each with its own URLs and its own keyword research. Not a translate button. In New York your customers already speak three languages.

02

SEO is built in, not added later

Clean URLs, heading hierarchy, unique title and description per page, sitemap and robots, structured data and internal links. On launch day the site is already legible to search engines.

03

GEO — AI search — done at the same time

Consistent business facts everywhere, correct markup, and content shaped around the questions buyers actually ask, so ChatGPT and Gemini are willing to name you in an answer.

04

Accessibility to WCAG 2.1 AA

Full keyboard operation, contrast that passes, alt text on images, real labels on form fields, motion you can switch off. Not an overlay widget bolted on to look compliant.

05

Speed and Core Web Vitals

Compressed images, the hero image preloaded, and a layout that does not jump while it loads. On a phone, one extra second is a batch of customers who never called.

06

Enquiries actually reach you

A contact form with layered spam defence, a tap-to-call number, and a visible way to contact you on every screen. The email lands in your inbox instead of disappearing.

Trilingual website design

Websites and landing pages

The asset every other channel points at — and whichever kind you need, you get it in English, Chinese and Spanish.

Business websites

The core site: services, credibility, locations and a clear way to get in touch.

Brand & portfolio sites

For businesses whose work has to be seen before it can be sold.

Multilingual websites

English, Chinese and Spanish as full versions, each with its own SEO — not a translate button.

Redesign & rebuild

Keep the URLs and the rankings, replace the experience underneath.

Landing pages

Single-purpose pages built to match a campaign, so ad budget is not wasted on your homepage.

Local business sites

Built around calls, directions and opening hours, which is what local visitors actually want.

A judge bringing down the gavel while a business owner sits in the dock with her head down

The details we handle

We take accessibility compliance off your plate

The Americans with Disabilities Act of 1990 required places open to the public not to shut disabled people out — ramps at the door, doorways wide enough to get through. Websites later came under the same law. Several thousand web accessibility claims are now filed in the US every year, and New York is where the largest share of them is filed. By now it is an industry: most defendants are not big brands but restaurants, clinics, law offices and retail shops. A plaintiff does not have to prove bad intent — only that a screen reader cannot complete a booking or a checkout, and the business can end up defending itself in court. The ones who get the letter usually have a site thrown together years ago and never touched since. Star Web Media pays attention to the details: accessibility has been a required step in our build process from the start.

And it is not only about risk. By the CDC’s figures, roughly one in four US adults lives with some kind of disability. Not every one of those affects using a website — the relevant ones are vision, hearing, dexterity and cognition — but add everyone whose eyesight or hand steadiness is going with age and it is a large group of paying customers. If they cannot get into your site, they go somewhere else.

  1. Built to the WCAG 2.1 AA standard, not patched after the fact
  2. Measured before handover, with the results written into your delivery report
  3. No fobbing you off with an accessibility widget — some do not meet the standard and get used as evidence by plaintiffs
  4. The semantic structure, alt text and heading order the standard requires help SEO as well
  5. And it holds on to a large group of customers with disabilities

Search

Search marketing

Being found by people who are already looking.

Social

Social media

Four platforms, one content plan.

Facebook

Page management, local posts, community and offers.

Instagram

Visual identity, Reels and a feed that holds up to a first look.

TikTok

Short video concepts, filming guidance and account management.

RedNote

Notes, keywords and recommendation content for Chinese-speaking buyers.

Advertising

Paid advertising

Budget pointed at intent, measured against enquiries.

Google Ads

Search, Performance Max and retargeting for existing demand.

Facebook Ads

Facebook and Instagram campaigns for awareness and offers.

TikTok Ads

Creative-led campaigns for reach beyond your followers.

Tracking & reporting

Conversion tracking set up first, so results are measurable from day one.

Process

How we work

Five steps, repeated every quarter.

Discover

Your customers, your margins, your competitors and what is already working.

Strategize

A written plan: channels, priorities, timelines and what success looks like.

Build

Website, profiles, tracking and content — the assets everything else depends on.

Grow

SEO, GEO, Maps, social and ads running together toward the same goal.

Optimize

Monthly review of what produced enquiries, and where the next gain is.

Method

The same five steps on every project

Baseline

We record where you start — rankings, traffic, profile stats — before touching anything.

Priorities

A written list of what to fix first and why it was ranked there.

Build

The work itself, scheduled so you always know what is happening this month.

Measure

Against the baseline, from your own accounts, monthly.

Adjust

What worked gets more budget. What did not gets stopped and explained.

Measurement

What we report on, whatever the project

Search visibility

Impressions and average position for the keywords that matter, from Search Console.

Traffic quality

Not just sessions — which pages, from which searches, and what visitors did next.

Local actions

Calls, direction requests and profile views from Google Business Profile.

Enquiries

Form submissions and calls, attributed to the channel that produced them.

Free marketing review

Not sure how much growth your website is leaving on the table?

Send us your website and industry. We will review your site, search visibility, Google Maps presence and social footprint, and tell you the three things worth fixing first.

  • Website
  • SEO
  • GEO
  • Google ranking
  • Social media
  • Ads